Important: Important Update! Dated November 2025
We would like to inform our patients that we are actively following up with the landlord regarding the ongoing premises work required to resume our surgery services.
Despite our continuous communication with the property owner, there has unfortunately been little progress, and the status of the construction work remains incomplete. These works are essential for us to safely reopen and continue providing our services.
We sincerely apologise for the inconvenience and appreciate your patience and understanding during this time.
Important: Important Notice! Temporary Closure of Welling Branch Surgery
We regret to inform you that our Welling Branch surgery is temporarily closed due to essential major construction work taking place on the premises. For your health and safety, we are unable to provide services at this location during this time. The construction work is critical, and continuing services in an unsafe environment would pose health and safety risks to both our patients and staff.
Our Commitment to You:
We understand the inconvenience this may cause, and we want to assure you that our commitment to serving this community remains our top priority. To limit any disruption, we have taken proactive steps to ensure the health and safety of all involved.
Alternative Service Location:
While the Welling branch is closed, we are pleased to offer our full range of services at our main site Plumstead:
Address: 44 Conway Rd Plumstead, SE18 1AH.
Opening Hours: Monday to Friday from 8:00 AM to 6:30 PM.
Practice telephone:
There will be no change to our telephone lines. Please continue to call our main line from 08:00 AM to 06:30 PM for services.
Prescription Request:
You can continue to request prescriptions using the following methods:
Contact Information:
For more information or assistance, please don’t hesitate to contact our Surgery line at 020 8854 2042. Our team is here to help and support you in any way we can during this period.
We will continue to keep you updated and informed about the progress of the work and working closely with the landlord to have this branch reopen at earliest.
We truly appreciate your patience and understanding as we work to improve our facilities and continue providing you with the best possible care.
Thank you for your cooperation.
You’re sincerely
Dr Subhro Mukherjee
Conway PMS
Online Consultation Notice (accurx)
Online consultations are for non-urgent, routine requests only. For urgent concerns, please call the practice or attend in person. Requests will be reviewed and responded within 24 hours/within one working day.
Contact us online. If you need help with a non-urgent medical or admin request, you can now contact us online.
NHS App Features
The NHS App has been redesigned to make it simpler and easier to access NHS services.
Some items have moved within the App, but all the health services you need are still available. Your settings will remain the same before and after the update too.
The NHS App makes it easier to:
- order repeat prescriptions
- book appointments
- access 111 Online
- view your GP record
- and much more…
Need some help using the NHS App? Use the in-app Help feature or visit nhs.uk/nhs-app for guidance.
You and your general practice
You and your general practice is a national guide on what you can expect from your GP surgery. It also explains what you can do to get the best from the NHS.