Depending on the service you have been referred to you can also use the methods below to track a referral:
NHS e-Referral Tracking
If your doctor has referred you to a specialist for further care you will be asked to book your appointment using the ‘NHS e-Referral’ system.
You will receive a letter from us within 2 weeks giving details of how to book your appointment and any passwords you may need.
To track your e-Referral you will need the following details to log into the e-Referral website:
- Your date of birth
- Reference number – this will be on the first page of your letter
- Password – this will be on the second page of your letter
Further information
Greenwich Referral Management and Booking Service (RMBS)
If your GP has recently referred you to a specialist, Greenwich Referral and Booking Management Service will arrange an appointment for you at a suitable hospital or clinic and a date and time that is best for you.
The RMBS will endeavour to contact you within 3 working days to help you chose and book your appointment and answer any questions you may have. Please ensure that your GP has your most up-to-date contact details so that we can contact you.
If you have any questions regarding your referral you can contact a member of the RMBS team on 0208 269 3400.
Contact Queen Elizabeth Hospital
If your referral request was to the Queen Elizabeth Hospital you will need to contact them directly.
Stadium Road
Woolwich
London
SE18 4QH
Website: www.lewishamandgreenwich.nhs.uk/queen-elizabeth-hospital
Tel: 020 8836 6000
Alternatively you can contact the ward or department that you have been referred to directly.
Greenwich MSK (Circle Integrated Care)
The Greenwich MSK Service, part of Circle Integrated Care, is a single point of access for musculoskeletal conditions.
All patients over 18 years old with an MSK condition, who are registered with a Greenwich GP should be referred to the Circle Hub for triage (via e-Referrals).
Referrals will be triaged by specialist MSK Advanced Physiotherapy Practitioner (APP) to the most appropriate treatment modality and patients will be offered a choice of provider, where available. Patients will be monitored and supported across their pathway.
Telephone: 020 3893 8382
Email: msk.greenwich@nhs.net